Psychology and Emotion in Education: Snap Out of It! Emotional Balance (1951)
DVD: www.amazon.com thefilmarchive.org According to the Portland Business Journal, people skills are often described as: * understanding ourselves and moderating our responses * talking effectively and empathizing accurately * building relationships of trust, respect and productive interactions. A British definition is “the ability to communicate effectively with people in a friendly way, especially in business.” The term is not listed yet in major US dictionaries. The term people skills is used to include both psychological skills and social skills, but is less inclusive than life skills. Human relations studies became a movement in the 1920s, as companies became more interested in the “soft skills” and interpersonal skills of employees. In organizations, improving people skills became a specialized role of the corporate trainer. By the mid-1930s, Dale Carnegie popularized people skills in How to Win Friends & Influence People and How to Stop Worrying & Start Living throughout America and later throughout the world. In the 1960s, US schools introduced people skills topics and methods—often as a way to promote better self-esteem, communication and social interaction. These encompassed psychologist Thomas Gordon’s “Effectiveness Training” variations as well as many other training programs. By the 1980s, “traditional education” and a “back-to-basics” three Rs emphasis largely pushed aside these programs, with notable exceptions. People skills encompass a range of …